Important Information
In 2015, The Supreme Court, has unambiguously confirmed that parking charges issued on private land are fully enforceable.
In the case of ParkingEye v Beavis [2015] UKSC 67 their Lordships stated that private parking charges were enforceable because they served a legitimate purpose and were in the interests of the public generally. The case confirmed that the amount of the charge does not have to reflect any loss that might have been caused by breach of the terms and conditions of parking.
The summary to the judgment can be found HERE. The full judgment is also available at HERE.
We are third-party parking charge payment & appeal website for payments of parking charge notices (PCN) issued by or on behalf of UKPE. Please do not use this website to make a payment if your parking charge notice (PCN) was not issued by UKPE.
HOW TO APPEAL
You have the option to appeal against the charge you have received. However we would issue the following guidance should you wish to pursue this course.
If you wish to dispute liability for a Parking Charge (PCN) then you may appeal in writing to us or use our online Appeal Form.
Appeals must be received within 21 days beginning with the day after that on which the Parking Charge Notice is issued. Please be aware that this does not extend the 14 day discounted period for the parking charge payment.
You must provide your full name and address, the vehicle registration number and the Parking Reference at the top of this Notice and your full reasons for contesting liability otherwise your appeal will not be processed.
If you do appeal and do not hear from us within 28 days then please contact us, do not assume that your appeal has been successful.
A parking charge is issued if a vehicle is parked in contravention of the advertised conditions on property we own, lease or have been contracted to manage and patrol. Please be aware that our signage meets or exceeds the requirements.
For legal reasons we cannot deal with appeals and disputes over the telephone or third-parties.
We aim to provide a fair appeals service carried out by our experienced appeals team. The team uses photographic evidence, reports from our on-site operatives and your correspondence when dealing with any dispute.
Please note we will defend ourselves vigorously and consider recovering costs against any County Court action that may be issued against us, refer to the news section on the right of this page for latest court reports.
The issuing operator will consider your PCN appeal purely based upon the information you have provided with your Appeal. Please ensure to enter all information accurately and provide all relevant supporting evidence, failure to do so may result in your Appeal being rejected by the operator or render your Appeal as invalid.
You may submit your UKPE PCN Appeal online via our online
Appeal FormPlease state your case in writing providing all relevant evidence and post to:
See Parking Charge Notice
(You are advised to send appeals by recorded delivery)
*Please be advised that for legal reasons we cannot enter into conversation regarding appeals over the phone or any third-party.
Pay Online
By Post
Refer to your Parking Charge Notice for PCN Appeal postal address information.
You are advised to send postal payments by recorded delivery. All payments must be accompanied by the PCN number and the Vehicle Registration Number.
Payments received which are not accompanied by this information will be cashed but the creditor will be unable to allocate the payment to the correct PCN. The Parking Charge Notice will therefore remain unpaid and enforcement action will be taken. This will result in additional costs being incurred.
Failure to pay this charge may result in enforcement action which could include County Court proceedings and which may incur additional costs.
How to complain
Please note: If you wish to challenge the validity of a parking charge then you must use the operator’s appeals procedure. Other issues can be dealt with under the complaints procedure.
If you wish to complain to the operator, you MUST complain to directly in the first instance by writing to the UKPE at the address provided to you on the Parking Charge Notice (PCN).
Registered Keeper Details and Data Processing
In the event that payment is not made in full within 28 days of issue of this PCN, the vehicle’s keeper details may be requested from DVLA and a notice may be sent to the registered keeper. Where enforcement action is necessary, further charges may be incurred that will be added to the value of the PCN. Enforcement action may include County Court proceedings. Non-payment of County Court Judgments may adversely affect your credit rating.
We comply with the DVLA requirements on data release and only retain/process information for the purposes for which it was obtained and in accordance with the Data Protection Act 1988. Where recovery action is necessary, data may be shared for that purpose with third party agencies.
Data Protection
We are bound by the Data Protection act to ensure all data we obtain from the DVLA and other third parties is stored securely to comply with the Data Protection Act 1988. Access to this data will be made available to particular third parties on the instruction of legal proceedings to recover a parking charge ticket.
Consequences of Late Payment
If the parking charge remains unpaid within 28 days from the date of issue, your vehicle licensing details may be obtained from the DVLA. If the parking charge remains unpaid, we will forward the details of this charge to our debt recovery agents for collection in full. You may add further administration costs and you may be liable to all legal charges should the charge remain unpaid.
